Try Out SAMS for Yourself

SAMS is the single sign on and password management tool that you've always wanted for your network. Why increase security risks in your organisation by handing out connection and login credentials to engineers and 3rd parties and then not have any control over where or how they store that information?

SAMS centrally proxies all connections, so there's nothing to install on the end device. SAMS supports server mirroring, so there are no issues surrounding server availability. Once SAMS establishes a connection, it launches an application of your choosing to continue the work. So users don't lose out on any training investment or familiarity with existing applications.

Through the web interface, users can initiate the connections they have been given permission to access. You can try this for yourself using our SAMS Interface Demo. It will show you just how simple it is to login to the web frontend and establish a connection with an end device.

If you're interested in SAMS, then speak to one of our specialists. They can arrange to give you a more in-depth demo tailored to answer any specific requirements that you may have. We can also discuss implementing a trial system within your organisation so that you can test it with your own systems and users.

SAMS can offer VARS and Systems Integrators a new way to securely manage their maintenance contracts. The ideal way to offer better value to customers, while increasing margin on contracts is to improve efficiency. A field technician can spend up to 26% of their time travelling to customer sites. The problem may not even require a visit and an unnecessary dispatch may cost on average £142 and eat into your margins.

Remote device management can be used to diagnose and fix the problem. Customers will want assurances that providing remote access to managed devices will not compromise their own network security. Using SAMS you can categorise your field technicians/engineers by the equipment that they are trained on, the method and level of access that they should have to equipment and the customers that they are allowed to maintain. In addition, access can be restricted by time of day or time on device, a full configuration back-up can be taken before changes are implemented on the device.

Through its web interface, field technicians are presented with a connections list that is structured by you to make it quick and easy to start work. Behind the scenes, you can increase the strength of end device passwords and create more granular levels of access knowing that SAMS will securely store the information. Field technicians are given their own username/password and this can be edited or deleted as required.

Because SAMS proxies all the connections, it is able to audit the activity of the field technicians. Audit logs can be used when disputes arise as to whether work was done and the amount of work that you are carrying out as part of the maintenance contract for the customer.

SAMS can be used as part of a much larger solution from Data Track, who can assist you to improve efficiency by providing network access to serial interface based equipment, remote power management, alarm management and automated fault resolution.

By its very nature, a large campus environment is broken down into small departments/areas to facilitate easier management. A hierarchy of users, power users, area administrators and system administrators work to keep these areas operational. They all need varying levels of access to equipment on the network. Preventing unauthorised access requires diligence, especially when carelessly written down passwords or out of necessity, people lower down the administrative chain receive access to systems they are not authorised or trained to use. The potential for network disruption is severe.

SAMS enables any organisation with a large campus, such as universities, airports or government complexes to rigidly enforce their system administration hierarchy. SAMS proxies the connection to a device and then hands over control to another application to do the work, so investment in existing applications or equipment is not wasted. Top level system administrators can configure any number of logins to an end device to facilitate different privilege levels. The method of connection can also be different per user; some users may make edits through a simple web interface, while others may have command line control via an SSH connection.

The login credentials of the end devices can be strengthened and along with the network address or phone number, can be hidden from the user. Instead, each user receives one login to the SAMS web portal that grants the user connectivity to all the devices that they are authorised to administer. In the event that a user requires temporary access to a device, it can be easily added to their profile and taken away again when it is no longer needed.

SAMS supports mirroring for maximum redundancy and system uptime. It also audits all connections so that top level administrators can check up on the changes being made to key systems. For access to critical systems by outside third parties, an account within SAMS can be activated for a limited time only. Enough for the work to be completed before being automatically deactivated.

SAMS can help an organisation solve two thorny issues concerning password control:

1. The average user has somewhere between five and ten separate passwords for essential business applications. This significantly increases the chance that passwords will be weak, re-used multiple times and written down somewhere.
2. As the organisation reaps financial savings brought about by outsourcing various parts of network maintenance, third party maintainers performing remote maintenance duties increase the risk of a security leak.

Using SAMS, users have just one username and password to remember, reducing the chance that it will be written down. Administrators can set policies to dictate the strength of this password and how often it must be changed. Using their web browsers, Users are presented with a structured list of connections that they are allowed to make. SAMS securely stores all the login credentials for the end devices, so an administrator can introduce very strong passwords and granular levels of access. An administrator can then decide how a user should access a device (Remote desktop, Web, FTP, SSH, etc.) and what privileges they will have on the device.

Administrators have the ability to configure user accounts within SAMS that have time limited access. When a third party maintainer requests remote access to a device, the SAMS administrator can edit an existing account and enable it for a fixed period of time. This enables an administrator to regain control of their own network security.

Because SAMS proxies all the connections, it is able to audit the activity of the users and third party maintainers. Audit logs can be used when disputes arise as to whether work was done and the amount of work being carried out on the end devices.